Responsible Gaming
Gaming Should Be Entertainment
At milouz.co.nz, we believe that online gaming should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Roobet casino games are games of chance with a house edge, meaning the odds always favour the casino over time. Play only with money you can afford to lose, and never gamble as a solution to financial difficulties.
Age Verification
Online gambling in New Zealand is only available to individuals aged 18 years and older. It is your responsibility to comply with all local laws and regulations. If you are under 18, or if online gambling is prohibited in your jurisdiction, you must not use Roobet casino or any associated services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing. Please seek help immediately:
- Spending more time and money on gambling than planned
- Chasing losses by gambling more in an attempt to recover money
- Hiding gambling activities or lying about the amount wagered
- Neglecting family, work, study, or other important responsibilities
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money or using credit to fund gambling
- Feeling anxious or stressed about gambling debts
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Relationships suffering due to gambling activities
Self-Help Tools & Player Controls
Roobet casino offers the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept during a gaming session
- Reality Checks: Receive timely reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are available through your Roobet account settings. We strongly encourage you to use them proactively.
Support Organisations in New Zealand & Beyond
If you or someone you know is struggling with gambling, professional support is available. Please reach out to one of the following organisations:
New Zealand
- Problem Gambling Foundation (PGF)
Helpline: 0800 664 262
Website: www.pgf.nz
Free, confidential support and counselling services for problem gambling in Aotearoa New Zealand.
International Support Resources
- GamCare (UK)
Website: www.gamcare.org.uk
Free counselling and support for people affected by problem gambling. - GamStop (UK)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain. - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free and confidential counselling and support for Australian residents. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Research, education, and support for problem gambling in Canada. - National Council on Problem Gambling (USA)
Helpline: 1-800-522-4700
Website: www.ncpgambling.org
Information and referrals for problem gambling treatment and support.
Need Help?
If you are experiencing problems with your gambling, or if you are concerned about someone else's gambling behaviour, please seek help today. There is no shame in asking for support. Professional counsellors and support organisations are ready to help you regain control.
Contact the Problem Gambling Foundation (PGF) on 0800 664 262 today.
This responsible gaming information is provided for educational purposes. milouz.co.nz is an affiliate website and does not operate Roobet casino directly. For terms and conditions, player protections, and responsible gaming policies, please visit the official Roobet website. Last updated: 2026.