Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe gambling should be enjoyed as a form of entertainment only. It should never be considered a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has an edge. Only spend what you can afford to lose.
Age Verification
You must be 18 years of age or older to use our services. In New Zealand, the legal minimum age for gambling is 18 years old. We are committed to preventing underage gambling and maintaining a safe gaming environment.
By using milouz.co.nz, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you experience any of the following warning signs, please seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Lying to others about the extent of your gambling
- Experiencing financial, legal, or relationship problems due to gambling
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Take a Break: Temporarily suspend your account for a cooling-off period
- Self-Exclusion: Permanently close your account and exclude yourself from our services
To access these tools, contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
New Zealand
- Problem Gambling Foundation (NZ): Free confidential support and counselling services for people affected by gambling harm. Visit www.problemgambling.nz or call 0800 664 262
- Gamblers Anonymous (NZ): Peer support meetings and resources. Visit www.gamblersanonymous.org.nz
International Support
- UK - GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk
- UK - GamStop: National self-exclusion scheme. www.gamstop.co.uk
- Australia - Gambling Help Online: Free counselling and support services. www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: Resources and support. www.responsiblegambling.org
- USA - National Council on Problem Gambling: Confidential helpline and resources. www.ncpgambling.org
If You Need Help
If you're experiencing problems with gambling, please seek help today. There is no shame in reaching out. Support is available, and recovery is possible.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 for confidential support.
You can also contact our responsible gaming team at milouz.co.nz if you wish to access self-exclusion or other support tools.